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FAQS
Why are your candles more expensive than candles I see at grocery, drug, and mass market chain stores?
It's easy to make a candle. Just melt
some wax, scent it, add a wick, color and pour into a container or mold.. It's
very hard to make a QUALITY candle. We focus on fragrance performance. We spend
thousands of dollars and hours testing the right wick combinations for optimum
fragrancing and the right wax formula to create what we believe is superior to
that of the major brands on the market.
What’s the difference between soy wax and paraffin?
How can I get the strongest scent "throw" from my candle?
Your candle will have the strongest scent when in has a full melt pool.
Most candles are designed to burn just over 1 hour per inch in diameter. Our
candles are designed to burn for approximately 3-4 hours (at a time/or use). If
a candle is burned for periods less than what it was designed, the candle will
start to 'tunnel' (burning a hole down the center leaving much wax unused).
If one of our candle flames is smoking, it is not burning efficiently. What you are seeing is carbon that is not able to burn off because the flame is too big or is in a draft. Remove the candle from the draft and/or trim the wick. As a general rule, wicks should be trimmed every 3-4 hours of burning. If your candle starts burning to one side, adjust the wick or check for a draft. Any candle flame can smoke if the flame is not burning efficiently. Our candles will not smoke if you take proper care of the wicks.
All candle wicks will smoke if they are extinguished improperly. Use a snuffer, or push the wick into the wax and then pull it up again after it is extinguished.
Container candle wicks should be trimmed to a 1/8 inch every time before you light your candle.
You can use a scissors, nail clipper, or candle wick cutters. Your best option is to use a candle wick cutter called the Candle Quencher.
Do you make custom candles for weddings and other celebrations?
Yes we do!! Contactus for details.
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Hand-Crafted Eco-Chic Gifts for the Green Goddess in Your Life MoonShadows & RainForests © 2011 | Home | FAQs | Contact | Policies |About Us| | |||||||